Contact
the
terminal

We'd love to hear from you. Whether you have a question about your order, a product inquiry, or just want to say hello.

◆ CUSTOMER SERVICE · AGENT ON DUTY 24H REPLY
ADDRESS
2553 E LOOP 820 N
Fort Worth, Texas 76118 USA
HOURS
Mon–Fri 9–5 CT
Closed Saturday & Sunday
PHONE
1-469-325-1992
EMAIL
support@toyterminal.com
STUB · KEEP FOR YOUR RECORDS ◆ TOY TERMINAL ◆
WE ANSWER
◆
SHIPS TO 60+ COUNTRIES
◆
507,000+ ORDERS DELIVERED
◆
DUTIES PREPAID · CANADA, UK* & EU*
◆
AUTHENTIC U.S. PRODUCTS
◆
SINCE 2011 · FORT WORTH, TX
◆
SHIPS TO 60+ COUNTRIES
◆ INQUIRY TICKET · OPEN A CASE
◆ STEP 01 · WHAT'S THIS ABOUT?

Pick your inquiry type.

◆ STEP 02 · PASSENGER DETAILS

Tell us about you.

◆ STEP 03 · YOUR MESSAGE

What's on your mind?

Typical reply time · UNDER 24 HOURS
◆ SERVICE HOURS CENTRAL TIME (CT)
MON–FRI
09:00 → 17:00
● OPEN
SAT
—
● CLOSED
SUN
—
● CLOSED
◆ CALL OR WHATSAPP MON–FRI

1-469-325-1992

Monday – Friday, 9 AM – 5 PM Central Time
CALL NOW → WHATSAPP →
◆ WAREHOUSE & HQ DFW

2553 East Loop 820 North

Fort Worth, TX 76118, USA

ANSWER FIRST, ASK SECOND.

A lot of the most common questions are already answered on our self-service pages. If you're in a hurry, these usually get you moving faster than the inbox.
A
Track My Order
Live shipment status
›
B
Shipping Rates
Every country, every tier
›
C
Returns Policy
Damaged, wrong, or missing items
›
D
Help & FAQ
Common questions answered
›